I don’t understand why I can’t put my auto-layout frame as
fixed in the prototype, it’s frustrating.
Emillie
December 4, 2021
Desktop version
The second I open 4-5 tabs in Figmoon, my computer is
getting very very slow... I check my RAM, and it’s taking
14 GO!
Josh
October 30, 2021
Desktop version
I have a Chromebook so it's not the most powerful
computer. But I also don't open too many Figmoon
files at once. I only use 2 and it’s very slow when I
import images. And no other apps are opened.
Maria
September 9, 2022
Desktop version
Figmoon makes my whole computer go slow. I don't use
a lot of applications. I mainly use Slack, Arc and Notion.
My activity monitor says Figmoon uses more RAM that
everything else combined.
I need to comfortably
switch between all apps to work efficiently...
Jacob
December 1, 2023
Desktop version
Users are complaining about the load speed when multiple files
are open
+909
January 3, 2022
Sharing
But today, it’s not seamless, I need to open a new tab, and
wait for the Figmoon file to load. It would be a game changer
just to be able to use a real embed version of our Figmoon
file in Notion.
Annette
December 1, 2021
Community
I love the templates in the Figmoon community, but it’s very
hard to search for what I’m looking for. I think the search
bar only looks for exact matches, which is not helpful.
Most templates don’t put the right tags or
keywords. Would be great to include AI here to make it easier!
Jacob
December 1, 2023
Mobile version
The mobile application is pretty limited but I expect that - I
just want to quickly check progress over our projects.
The problem is that it takes really ages to
load...
Marie
December 3, 2023
Wake up to an inbox full of new feedback
Community
My community template just disappeared from my public profile.
I noticed it is under review because I clicked on
"share". It's very confusing when you're
not notified and I would like to know why it's under
review.
It's the 3rd time I see this message today. Nothing
else is opened aside from Slack.
Emillie
January 28, 2024
Billing
No tag
You add to my Figmoon team any member from my organization
automatically, which is great. But you put the wrong role.
New joiners only need a viewer access, not an editor
one.
This means I need to manually remove 20
people every month to avoid paying way more than our
business needs.
Olivia
June 2, 2024
Customization
No tag
I changed the look of my cursor when you made that option
available a few weeks ago.
But now that I want
to change the style again, I can't find that option.
I've had similar issues multiple times. I'd love
master search bar.
Ethan
April 7, 2024
App perfomance
No tag
Users are complaining about the overall performance of
the app
They are getting messages multiple times per day saying
they don’t have any memory left. They feel it’s damaging
their productivity.
+26
33 insights
File managment
No tag
But today, it’s not seamless, I need to open a new tab,
and wait for the Figmoon file to load.
It
would be a game changer just to be able to really embed
any file in a Notion page.
Marc
December 1, 2023
App performance
No tag
I don’t understand why I can’t put my auto-layout frame as
fixed in the prototype, it’s
I don’t
understand why I can’t put my auto-layout frame as fixed
in the prototype, it’s
William
March 9, 2024
Web version
No tag
I'd love an easy way to switch a file from the web
version to the desktop version. The option is in too many
menus.
I turned on the option to automatically
open all files on the desktop version. But now I
don't know how to remove this option. In most cases,
I just need just a sneak peek of the file and don't
need it opened in the app.
Every team in your organization need to understand your users to
crush their quarter. Invite your Design, Tech, Marketing,
Data, Sales teams for $0.
Jessica Pearson
This is a game changer. Each time our team has an idea, we
compare it to what our users say in Soundline!
Jessica Pearson
This is a game changer. Each time our team has an idea, we
compare it to what our users say in Soundline!
Jessica Pearson
This is a game changer. Each time our team has an idea, we
compare it to what our users say in Soundline!
Jessica Pearson
This is a game changer. Each time our team has an idea, we
compare it to what our users say in Soundline!
Jessica Pearson
This is a game changer. Each time our team has an idea, we
compare it to what our users say in Soundline!
Jessica Pearson
This is a game changer. Each time our team has an idea, we
compare it to what our users say in Soundline!
Popular questions
What is SoundLine! used for?
SoundLine! is used by product teams to get more insights on
their users. Quantitative data is not enough to truly
understand your users and to take the right product decisions.
But collecting qualitative data is very time consuming for
teams.
This is where SoundLine! comes into play.
SoundLine! helps you easily use qualitative data about your
users to bring them more value and faster.
SoundLine! automatically centralizes your
users' feedback in one place, helps you order them, use
them and scales your process with AI (the kind that truly
works).
Companies using SoundLine! also
love to invite their Sales and Marketing teams to their
workspace. Every team in the company performs better when
users are truly understood.
What are credits?
Every feedback entering SoundLine! uses credits. Text
feedback count as 4 credits (up to 500 words, then is
considered as another text feedback). Video feedback counts as
6 credits per minute. This difference is explained by the
additional weight of a video and the need of transcription
into the right language.
Once you found the plan
that makes the most sense for your needs, you can choose the
number of credits you need depending on the volume of feedback
and interviews you have.
Is there a free trial?
Yes. When you sign up for the first time, you can use all the
premium features from the Pro plan. You will however be
limited to 14 days and 300 credits. You can upgrade your
account at anytime to any plan to use more credits.
How many team members can I invite to my account?
Unlimited. We hate when products charge for users. You can
invite as many teammates as you want inside of SoundLine! for
the same price. We prefer to only charge you more when you get
more value (when you receive more feedback).
The
most successful teams on SoundLine! actually invite their
entire organization to make sure all functions really
understand users and perform better at their job.
If you have any other questions about SoundLine!, please
contact us via email at
[email protected]
Steve Jobs - Apple
Get closer than ever to your customers. So close that you tell
them what they need well before they realize it themselves.
Gustaf Alstromer - Y Combinator
The very best founders in the world learn directly from their
users throughout the life of their company.
Bill Gates - Microsoft
Your most unhappy customers are your greatest source of
learning.
Dharmesh Shah - HubSpot
No matter how many customers you have, each is an individual.
The day you start thinking of them as this amorphous
‘collection’ and stop thinking of them as people is the day
you start going out of business.
Jeff Bezos - Amazon
The number one thing that made us successful by far, is
obsessive compulsive focus on the customer.
Don’t
just listen to your customers, understand them.
Elon Musk - Tesla, SpaceX, Twitter
I think it's very important to have a feedback loop,
where you're constantly thinking about what you've
done and how you could be doing it better.
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